Privacy Policy
Last Updated: April 8, 2025
1. Introduction
SubWire ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the service.
2. Information We Collect
We collect information that you provide directly to us when you:
- Register for an account
- Use our services
- Communicate with us
- Participate in surveys or promotions
This information may include:
- Personal identifiers (name, email address, phone number)
- Profile information (username, password, profile picture)
- Content you create, upload, or share through our service
- Communications you send to us
- Payment information when you purchase our services
3. Information Collected Automatically
When you access or use our service, we automatically collect certain information, including:
- Device information (IP address, browser type, operating system)
- Usage information (pages visited, time spent on pages)
- Location information (general location based on IP address)
- Cookies and similar tracking technologies
4. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send you technical notices, updates, security alerts, and support messages
- Respond to your comments, questions, and customer service requests
- Communicate with you about products, services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our service
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Personalize your experience and deliver content relevant to your interests
5. Sharing of Information
We may share your information with:
- Service providers who perform services on our behalf
- Business partners with whom we jointly offer products or services
- Other users when you share content or interact with them through our service
- In response to a legal request if we believe disclosure is required by law
- To protect the rights, property, and safety of SubWire, our users, and the public
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
6. Your Choices
You have several choices regarding the information we collect and how it's used:
- Account Information: You can update your account information at any time by logging into your account
- Marketing Communications: You can opt out of receiving promotional emails by following the instructions in those emails
- Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies
- Do Not Track: Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked
7. Data Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the security of our systems.
8. Children's Privacy
Our service is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. If we make material changes, we will notify you by email or through a notice on our website prior to the change becoming effective.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@subwire.com.